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      1. HBM's fast and competent repair service

        We will gladly support you when your measurement technology needs repairing. At our facilities, experts will examine the defective components and quickly and thoroughly perform the relevant repair. Our proximity to the product developers ensures that we can also resolve difficult situations for you.

        Are you uncertain if you are just experiencing an operating error or a connection error?

        In such cases, please contact our technical support team before returning the device for repair. They can be reached by phone at (800) 578-4260 or by email at mra@usa.hbm.com. Our measurement technology experts will gladly assist you.

        HBM offers you:

        • Fast and competent repair of your measurement technology
        • Resolution of difficult situations through direct interaction between our engineers and our development department
        • Prior consultation with our technical support team.

        Materials Return Authorization

        Would you like to send us one of your HBM products for repair? Then please proceed as follows:

        1. Complete the MRA form and describe the repair work required as accurately as possible
        2. We will respond with an MRA tracking number within 24 hours, although most requests are handles the same workday. 
        3. Please print out your confirmation email from HBM and enclose it with your shipment.

        Technical contact

        HBM customer data

        Repair inquiry details

        Error Frequency

        Additional questions

        Contact us Please send a message and a representative will contact you shortly.